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Best Western Burns Hotel Kensington, London

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From85US$ /night
Check-in
01Apr2025Select date
Check-out
02Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

18-26 Barkston Gardens, London, United Kingdom, SW5 0EN

Best Western Burns Hotel Kensington is a charming three-star hotel situated in a Grade II listed building in the affluent Kensington area of London. The hotel features a private walled garden, offering guests a peaceful retreat away from the bustling city. Historical significance is underscored by its previous resident, the acclaimed British actress Dame Ellen Terry. The location provides convenient access to major attractions and transport links, including a direct route to Heathrow Airport.

Location

Located in Kensington, the hotel is just a short walk from notable museums and shopping areas such as Kensington High Street and Notting Hill. The Earl's Court Tube Station is a five-minute walk away, facilitating easy travel around the city. London's Heathrow Airport is accessible with a 45-minute tube ride or a 25-minute drive. The area is characterized by stately Victorian architecture and a rich cultural scene.

Rooms

Guestrooms at Best Western Burns Hotel are equipped with modern amenities for a comfortable stay. Each room includes high-speed wireless internet, satellite TV, and tea and coffee making facilities. Private bathrooms come with a shower/tub combination and complimentary toiletries. Variants include single, double, twin, family, and king rooms, catering to different needs and preferences.

Eat & Drink

The hotel features the Ellen Terry bar, named after its famous former resident, where guests can enjoy light bites and drinks. English breakfasts are served on weekdays, providing a hearty start to the day. A selection of cafés and restaurants can be reached within a short walk, appealing to diverse culinary tastes. The hidden garden patio offers a tranquil space for guests to unwind.

Leisure & Business

Best Western Burns Hotel accommodates both leisure and business travelers with various facilities. Guests can relax in the garden or seek assistance from staff for theater tickets and sightseeing tours. The hotel provides features like free WiFi and a 24-hour reception for added convenience. Those traveling for work can benefit from easy access to the West End and the City of London.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Single Room
Max:
1 person
8 m² 
Bed options:
1 Single bed
City view
Shower
Heating
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Standard Room Three Single Beds
Max:
3 persons
20 m² 
Bed options:
3 Single beds
City view
Shower
Heating
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Standard Twin Room
Max:
2 persons
12 m² 
Bed options:
2 Single beds
City view
Shower
Heating
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Getting around

A list of all available modes of transport

City Centre
London 4.7 km
Airports
London City (LCY) 19.3 km
London Heathrow (LHR) 22.2 km
Train
Kensington (Olympia) 1.5 km
Paddington Station 2.9 km
Underground
Earl's Court tube200 m
Bus
Bus stop300 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking property
  • Free Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • Multilingual staff

Guest Parking

  • Electric kettle

Services

  • Dry cleaning
  • Bell staff/Porter

Dining

  • Paid breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities

Facilities for people with disabilities

  • Bathroom for disabled

Spa & Leisure

  • Garden area
  • Spa & wellness centre

Room features

  • Air conditioning
  • Heating
  • In-room safe
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

18-26 Barkston Gardens, London, United Kingdom, SW5 0EN
Map view
18-26 Barkston Gardens, London, United Kingdom, SW5 0EN
Nearby
Museum
18 Stafford Terrace
990 m
Museum
Design Museum
1.0 km
Church
Brompton Cemetery
1.0 km
236 Earls Court Road Kensington
Tardis Police Box
160 m
LondonEngland
Earls Court Exhibition Center
570 m
Event hall
The Mosaic Rooms
360 m
Lillie Road The Annexe
The Metropolitan Police Heritage Centre
810 m
Restaurants
Nando's Earl's Court
3.4 km
204 Earls Court Road
Burger King
430 m
250-252 Earls Court Road
Over Under
520 m
12 Lillie Road West Brompton
Greggs
420 m
183 Earls Court Road
Franco Manca
3.3 km
151 Earls Court Road
KFC
530 m
173-175 Earls Court Road
Costa Coffee
660 m
198 Earls Court Road Earls Court
Eastern Star
500 m
14 Hogarth Place
Mcdonald's Earl
3.4 km
208 Earls Court Road Kensington

Reviews and Ratings

Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Great Location
Friendly Staff
Limited Dining Options
Unusual Scent in Air
7.4/10
Very good
Rooms
7.0
Location
8.6
Service
8.2
Dining
7.1
Guest reviews
7.4/10
based on 40 reviews
8.0
8.0/10 based on 2149 reviews
Alastair
United Kingdom, June  2024
8.0/10

Although the hotel needs updating badly, my stay was not terrible. The rooms were small, but considering it's London, it was acceptable. The service, especially on the bar menu, was very helpful and even quite funny at times. The location is a little out of the center, but it's minutes from Earls Court Tube, making it convenient to access different sites. The dining experience was perfectly fine and the facilities were good, with friendly staff offering great off-season deals.

Rooms
7.0
The rooms were small, but not bad by London standards.
Service
9.0
The staff, especially on the bar menu, were very helpful and quite funny.
Location
8.0
The location, a little out of the center, was great and minutes from Earls Court Tube.
Dining
8.0
The dining experience was perfectly fine.
Facilities
8.0
The facilities were good with friendly staff offering great off-season deals.
Clifford
United States, June  2024
7.4/10

I had a pleasant stay at this hotel with its moderate-sized rooms, offering a good price point. The location was fantastic, within walking distance of key attractions and public transport. The service was mostly helpful and supportive, although there was an unusual scent in the air. The dining options varied, but some items were unavailable. The facilities were adequate but not exceptional.

Rooms
7.0
My room, located in the basement with a street view, was small but adequate in size for me.
Service
7.0
The staff here were friendly and tried their best to address any issues, like heating problems. However, there was a slight mix-up with the room assignment.
Location
9.0
I loved the hotel's proximity to major museums, the tube station, and the pleasant neighborhood of Earls Court.
Dining
8.0
The dining experience was civil and pleasant, with cooked-to-order food, although the evening menu was somewhat limited.
Facilities
6.0
The hotel had basic facilities that served their purpose adequately.
Great Location
Limited Dining Options
John
United Kingdom, May  2024
7.0/10

I had a mixed experience at this hotel. The location was fantastic, close to bars and restaurants, and the tube station nearby was convenient. The service was a bit hit or miss. The breakfast was better than I expected with a good variety, but the coffee wasn't up to par.

Rooms
7.0
The room I stayed in initially needed updating with torn wallpaper and worn carpet. The second room I stayed in was larger and much more comfortable.
Service
6.0
The reception staff were very helpful and service-oriented, but some staff members seemed uninterested in addressing issues.
Location
8.0
The hotel overlooks an attractive square, and it's close to Earl's Court station with good access to central London and Heathrow Airport. However, some parts of the walk into town felt unsafe after dark.
Dining
7.0
The breakfast was very good overall with a range of options, but the coffee was a letdown.
Facilities
7.0
The amenities were decent, and the hotel had good transport access. However, some updating and decorating are needed.
Great location
Some staff disinterest
Ryan
United Kingdom, May  2024
7.6/10

The hotel offers quite basic rooms that are adequate for our needs, but the soundproofing isn't great, affecting sleep quality, especially due to loud noise like a vacuum cleaner. The room size is really only suitable for 1 person comfortably and might get hot in the height of summer.

Rooms
6.0
The rooms were quite basic but served our needs. However, the soundproofing was poor, impacting sleep quality.
Service
9.0
The staff responded right away to issues, were very helpful with directions, and overall took excellent care of me.
Location
8.0
The location was fantastic, within walking distance to cultural attractions like the V & A Museum and close to a tube station. However, the room left very little maneuvering space at the end of the bed.
Dining
7.0
The dining experience was decent, offering a nice variety of choices. However, there were discrepancies like the absence of advertised branded sausages and the quality of cooking.
Facilities
8.0
The hotel offered necessary facilities to make the stay comfortable and convenient.
Helpful staff
Poor soundproofing
Mervyn
United Kingdom, April  2024
6.2/10

The hotel offers rooms at a good price, but they are quite tiny and lack proper ventilation. The service is welcoming and helpful, though there are some maintenance issues. The location is convenient with good access to transportation but some safety concerns at night. The dining options are mediocre with a bit high prices. Overall, the facilities are adequate, but there are a few shortcomings.

Rooms
5.0
The rooms were tiny with limited ventilation.
Service
7.0
The service was welcoming and helpful.
Location
8.0
The location is convenient with good transport access.
Dining
5.0
The dining options were mediocre.
Facilities
6.0
The facilities are adequate.
Bob
United Kingdom, April  2024
7.6/10

The hotel's rooms were functional and clean, but quite small for our needs. The staff was incredibly helpful and welcoming, making our stay enjoyable. The location was very convenient, being close to the tube station, although not in my first choice area. The dining experience was decent, but the prices seemed a bit high for the offerings. Overall, a comfortable stay with excellent service and a great location.

Rooms
7.0
The rooms, although small, were clean and functional.
Service
9.0
The staff here were all very helpful and welcoming.
Location
8.0
The hotel is conveniently situated close to the tube station.
Dining
6.0
The dining experience was decent, but prices felt a bit high for what we got.
Facilities
8.0
The hotel offers a good range of facilities for the guests.
Bill
United Kingdom, April  2024
7.8/10

The hotel is conveniently located, only 5 minutes from the tube and a short walk to museums. The rooms, though small, are kept clean. The service was accommodating and friendly. The location is superb, near a tube station and overlooking a park. The dining options were good with plenty of choices. The facilities were satisfactory overall.

Rooms
7.0
The room was quite small but kept clean.
Service
8.0
The service was very accommodating and pleasant.
Location
9.0
The location is superb, close to a tube station and overlooking a park.
Dining
8.0
The dining options were good with plenty of choices.
Facilities
7.0
The facilities were satisfactory overall.
Peter
United Kingdom, March  2024
8.6/10

The hotel is perfectly located just a stone's throw from Earl's Court Tube station and opposite a lovely private park. The rooms were a bit small but cozy with a view of the patio. The service was top-notch and very welcoming. The dining was excellent overall, except for the coffee. The facilities were well-kept and convenient for guests.

Rooms
8.0
The rooms were bright, small, and cozy with a view of the patio. The temperature was very hot when I arrived, but it cooled down later.
Service
9.0
The staff were all very helpful and polite, creating a welcoming atmosphere. Breakfast service was a nice touch.
Location
9.0
The location couldn't be better, just a couple of minutes from Earl's Court Tube station and near good transport links.
Dining
8.0
The dining experience was very good, even excellent, but the coffee could be improved.
Facilities
9.0
The facilities were well-maintained and added to the overall convenience of the stay.
Owen
United Kingdom, March  2024
8.0/10

The hotel's location is great, near Earl's Court station and close to many food stores. The rooms, while clean and spacious, could have done with some upgrading. The service was polite and efficient, including helpful information about bag storage. Although the dining experience was not exceptional, the freshly cooked meals were tasty. The facilities provided were satisfactory given the price and location.

Rooms
7.0
The rooms creaked everywhere when I walked, and they were really very small. However, they were clean, spacious, and luminous.
Service
9.0
The staff members were courteous and efficient, helping me with a refund and assisting with booking two rooms close to each other.
Location
9.0
The location was great, close to the tube station and surrounded by wonderful restaurants.
Dining
7.0
The dining options were freshly cooked and wholesome, but a wider range of fruit would be appreciated.
Facilities
8.0
The facilities met expectations for the price and location.
Guy
United Kingdom, March  2024
7.8/10

The hotel rooms were lovely, especially for solo travelers, though it could get hot during midsummer nights. Despite being compact, it was more spacious compared to other London hotels in the same price range. The temperature inside tended to be on the warmer side.

Rooms
7.0
The rooms would have been a bit tight for 2 people with luggage but lovely for 1. Despite the potential heat at night in the midsummer season, they were less tiny than most London hotels in this price range. It was very hot inside.
Service
8.0
The service was generally friendly and helpful, with the staff being very friendly and efficient. They did their best to address the heating issue.
Location
9.0
The location is excellent, just a 2-minute walk from Earls Court tube station with a great range of shops, pubs, and restaurants to suit all tastes. It's a convenient spot within Zone 1 and easily accessible to Central London and Heathrow Airport.
Dining
8.0
The dining experience was good, with a buffet offering fruit and cereals, and hot food cooked to order. The service was efficient and the value for money was worth it.
Facilities
7.0
The hotel facilities were just fine for the price, providing everything needed for a comfortable stay.
William
United Kingdom, February  2024
7.8/10

The hotel had just what I needed as a solo traveler, though the rooms were small and a little run down; however, for central London, it was acceptable. The service was very pleasant and helpful overall, with a minor exception. The location was excellent, very close to Earls Court tube station, making it easy to get around. The dining was good, especially for London hotels in this price range.

Rooms
7.0
The room was small but more than acceptable.
Service
8.0
The service was really nice except for the first person greeting us at the reception.
Location
9.0
The location was ideal for Earls Court tube station and within walking distance of the Royal Albert Hall, with plenty of restaurants and shops nearby.
Dining
7.0
The dining was quite good, but I would have preferred a buffet-style option.
Facilities
8.0
The facilities were adequate for a comfortable stay.
Convenient location
Small rooms
Jon
United States, January  2024
7.0/10

My stay at the hotel was pleasant overall. The rooms, though small, were not unpleasant and larger than expected for London. The service was efficient and helpful, and the location near Earl's Court station was convenient. However, the dining experience was below expectations, and the cleanliness in the rooms needs improvement.

Rooms
7.0
The rooms, though small, were not unpleasant and larger than expected.
Service
8.0
The service was efficient and helpful.
Location
9.0
The location near Earl's Court station was convenient.
Dining
5.0
The dining experience was below expectations.
Facilities
6.0
The facilities were standard.
Gary
United Kingdom, January  2024
7.6/10

The hotel is in a convenient location near transport, restaurants, and stores. The rooms are small but comfortable, and there's a lift available for access. The service was very helpful and welcoming. The dining experience needs improvement but the grilled dishes were good. Overall, a decent value for money option.

Rooms
8.0
The rooms are small but comfortable, and there was a lift available.
Service
9.0
The service was very helpful and welcoming.
Location
8.0
The hotel is in a convenient location near transport, restaurants, and stores.
Dining
6.0
The dining experience needs improvement but the grilled dishes were good.
Facilities
7.0
No specific comments about the facilities.
Convenient location
Small rooms
Gavin
United Kingdom, January  2024
8.2/10

The hotel is situated steps away from Earls Court station, overlooking one of London's beautiful gardens, with an excellent variety of nearby restaurants and shops. The rooms were slightly on the small side for a twin, but this is to be expected in London. The service was professional, friendly, and accommodating, although the initial greeting could have been warmer. The dining experience offered a range of options, including a buffet with full English breakfast, and the facilities were great overall.

Rooms
7.0
The room with a single bed was very small and hot. The shower tray did not drain very well.
Service
8.0
The service was professional, friendly, and very helpful, including during breakfast. However, the initial greeting lacked warmth.
Location
9.0
The location is beautiful, near Earls Court station, with great facilities, and close to a variety of restaurants and shops.
Dining
9.0
The dining experience was better than expected, with a range of options including a buffet with full English breakfast.
Facilities
8.0
The hotel offers good facilities to enhance the stay.
Tony
United States, December  2023
8.2/10

Staying at this hotel was a delightful experience. The rooms were fairly spacious considering the location and cost, and the staff was incredibly nice and accommodating. The tea and coffee facility in the room was a pleasant bonus that suited my daughter and me well. However, the rooms are very compact, which can be a bit limiting.

Rooms
8.0
The rooms were fairly sizable for the part of town and the cost and the tea and coffee facility in the room was a nice touch.
Service
9.0
The staff here were exceptionally helpful and very friendly, always facilitating my needs.
Location
9.0
The location is excellent, being very near to Earl's Court tube station with plenty of eateries around.
Dining
7.0
The dining experience was better than expected with a range of options, but unfortunately, the buffet was closed during my stay.
Facilities
8.0
The hotel offers great facilities and is conveniently located near public transportation options.
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Rooms and Guests2 Guests, 1 Room